support@ronelunion.com5 Strype Street, London, United Kingdom, E1 7LG
server time (GMT)
Frequently Asked Questions

Please read our FAQ

Certainly. ronelunion.com is an officially registered company in the United Kingdom. Our company is in the control zone of the laws of the UK.

Anyone who has reached the age of majority can become our client regardless of where they live, since the activity of ronelunion.com is international investment project and is carried out online.

Before you start investing, you need to signing up on a website. It only takes a few minutes and, in most cases, does not cause any difficulty. We strongly recommend that you carefully read and study the current rules of cooperation until registering.

If there are no unforeseen circumstances, the funds are credited to the investor's account from the EPS wallet in a few minutes. However, you should also consider the features of the electronic payment system through which money is entered. For example, if you are using Bitcoin as a payment instrument, the addition of deposit may take some time (3 confirmations of network).

Unfortunately, changing personal data (login and email) is not available after registration. In your account settings, you can only change the password and your payment details.

Some email services try to protect you from unwanted spam, and since you are just starting to work with our company, the messages may get into the spam folder. Please check the spam folder in your mailbox. If the problem is not solved, contact your email provider.

Only one account can be created for one user. In case of violations (in case of multiple registrations), the administration will block such accounts, and funds will be frozen.

First, check the information you enter the fields (login, password). If the data are correct, and the login attempt is unsuccessful, reset the password. To do this, use the feature on the login page. If you encounter any difficulty, turn to our support team through the contact us page.

Make deposits and withdraw using Perfect Money, Payeer, Bitcoin, Litecoin, Ethereum, Bitcoin Cash, Dogecoin or Dash. Please note that you are able to withdraw in the only currency with which you invested.

We currently have an introductory minimum deposit amount of $10 and going up to $100,000 which is the maximum allowed for a single investment transaction.

Our team has developed a large number of investment plans with accrual after certain number of calendar days (so-called 'After' plans).

Yes, the profit includes your initial deposit.

To make a request you need to log in to your account and click on the 'Withdraw funds' tab, then fill in the withdrawal amount and select a payment system to complete your withdrawal request.

Payments are carried out manually, this can take up to 24 business hours.

According to the company regulations, this is not provided. However, you should understand that a fee might be charged by the payment system for conducting transactions.

Use partnership tools - a unique link and banners. Your referrals are guaranteed to bring you additional 20% of the amount of their deposits.

To do this, you need to go through a simple registration procedure on the website.

To use your affiliate link and to receive referral commissions, it is not necessarily to have your own active deposit.

For further information not covered by this FAQ, write us through the CONTACT US page.